Councils and municipalities play a crucial role in the running of cities and the quality of life of its citizens. Urbanise offers them the tools to provide smarter services to their communities, neighbourhoods and residents.
Advanced Building Operations
Advanced Building Operations combines asset maintenance management, workforce management and online help desk capabilities in a single tool. Continuous updates give you total control over maintenance work as it’s done—and help you reduce costs.
Smarter workforce management
Online help desk
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Features
- Performance Management.
- Service Management.
- Online self service help desk.
- Real time visibility of jobs underway.
- Constantly connected to field force through tablets and smartphones.
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Benefits
up to 30%lower operational overheads
up to 25%increase in first time fix rate
up to 50%faster response time
World of opportunities
Advanced Building Operations is just the beginning. Urbanise delivers completely new potential to your business. Here’s how.
Effortless communication with stakeholders
With a customised website and secure portal, MyCommunity enables council residents to self-service their home or investment. It also provides powerful marketing and communication tools including SMS gateway and a community wall, making information sharing easy and reducing the amount of incoming enquiries.
Sell services to residents
An attractive opportunity for councils and municipalities is to offer value added services to the residents who live and work in their neighbourhoods, councils and regions they operate. Urbanise unites e-commerce tools with service management capabilities to let you offer value-added services to residents online. Now you can plan, deploy, and sell services to thousands of building occupants in a matter of minutes, using only your existing resources and generating new revenue streams.